| Seller | Vishwas Japan Co., Ltd. (株式会社ビスワス) |
|---|---|
| Representative | Rajprohit Vikram Singh |
| Address | 2-1-7 Tonouchicho, Amagasaki, Hyogo 661-0961, Japan |
| Phone number | 06-6493-7888 |
| Phone hours | 9:00 a.m.–6:00 p.m. (excluding Sundays and Japanese national holidays). Please contact us by email outside these hours. |
| Email address | info@vishwasjapan.com |
| Website | https://vishwasjapan.com |
| Product prices | Prices are listed on each product page and include tax. |
| Additional charges | Shipping costs vary depending on your order and delivery address. Please check the amount in your cart. Cash-on-delivery fee: Free (paid by us). |
| Payment methods | Credit card and cash on delivery (COD). We cover the COD fee. We use a payment system that complies with PCI DSS, the security standard for credit card information. |
| Payment timing | Credit card: Your card is authorized when you place your order. We capture the payment after reviewing your order. The date on which the amount is charged to your account depends on your card issuer. Cash on delivery: Please pay the delivery carrier when your order is delivered. |
| Dispatch time | Orders are usually dispatched within 3–7 business days after we confirm your order. |
| Returns and exchanges | Due to the nature of our products, we do not accept returns or exchanges for reasons of customer preference. If an item is damaged or defective, or if you receive the wrong item, please contact us within 7 days of delivery. |
| Return shipping costs | We cover return shipping costs for returns or exchanges that are our responsibility, such as damaged or defective items or incorrect deliveries. We do not accept returns or exchanges for reasons of customer preference. |